Customer Reviews

German Hi Tech welcomes you to our page with customer reviews of the various automotive repairs and services our shop offers our valued customers in Valencia as well as the greater Los Angeles County area. As a leading auto repair shop in Valencia, our team understands that we are only as good as the service we provide to our customers. So when a customer talks about our auto repair shop in Valencia, we listen. Good or bad, German Hi Tech wants all the feedback we can get. For it is only with that feedback from customers that we know we are able to know if we are meeting our goal of being the best choice for auto repair in Valencia.

Share Review
  • Total Reviews:
  • 7
  • Customer Service:
  • 5
  • Shop Cleanliness:
  • 5
  • Repair Timeliness:
  • 5
  • Cost Estimate:
  • 5
  • Would Recommend:
  • 5
  • Overall Rating:
  • 5
  • German Hi-Tech has been handling all routine and non-routine maintenance on my 2000 Mercedes for the past six years and have done an outstanding job. It's great to be able to speak directly with Eddie, the owner, and to his technicians if desired. I'm certain that German Hi-Tech will be able to keep my Mercedes running in tip-top condition for many years to come.

    Bill Standish
    Santa Clarita CA
    View Ratings

    • Cleanliness
    • Timeliness
    • Would Recommend
    • Customer Service
    • Estimate vs Cost
    • Overall Satisfaction
  • I stumbled upon this shop some years back just before I got my 580. It was then that I realized the IMPORTANCE of bringing your car to the same mechanic every time you have it looked at. In previous years, with different cars, I was always going to a different shop for different services. Tires here, battery problems there, a/c not cooling etc. When I found Ed's shop German Hi Tech, those types of problems and frustrations stopped, because I settled down and took my car to the same mechanic for regular visits, oil changes, air filters, tune-ups, etc. As per Ed's advice, I tried to be regular with maintenance. It's paid off! no more Breakdowns, and the frustrations that come with it. I only wished that I had learned this earlier in my years of driving. German Hi Tech has taught my that my cars can be trouble free and fun to drive. You can TRUST them.

    Carol Acuna
    Santa Clarita CA
    View Ratings

    • Cleanliness
    • Timeliness
    • Would Recommend
    • Customer Service
    • Estimate vs Cost
    • Overall Satisfaction
  • The owner, Eddie, has been looking over my cars for the past 10 years and I have never had any problems with service times, quality of work or price. If you are looking for a honest small shop were you can trust that your Mercedes, or BMW will be well taken care of, this is the place to go. I had a 1993 190E that last for 16 years and 225,000 miles with Eddie's help.

    Steven Stergiou
    Santa Clarita CA
    View Ratings

    • Cleanliness
    • Timeliness
    • Would Recommend
    • Customer Service
    • Estimate vs Cost
    • Overall Satisfaction
  • Called to find out how to release the emergency brake when handle broke off. They took the time to explain over the phone how to release the brake (after I was unsuccessful with a web search). I took the car into German High Tech to fix the handle and asked about other repairs. They advised me how much each item would cost. I chose to have all fixed based upon what I considered were reasonable prices. The repairs were completed timely even though an additional problem was discovered and parts had to be ordered. The car was dirty when I took it in; when I picked up the car, it was clean inside and out!

    Steve Polson
    Santa Clarita CA
    View Ratings

    • Cleanliness
    • Timeliness
    • Would Recommend
    • Customer Service
    • Estimate vs Cost
    • Overall Satisfaction
  • The delightful part of German Hi Tech is the quality of workmanship, price and the care and consideration provided by the staff. I am extremely pleased to have found GHT to care for my BMW 325 and would have to be quite hard pressed to return to dealer service. Excellent job!

    Greg Quintley
    Santa Clarita CA
    View Ratings

    • Cleanliness
    • Timeliness
    • Would Recommend
    • Customer Service
    • Estimate vs Cost
    • Overall Satisfaction
  • As always, yesterday I received excellent service at German High Tech. Over the weekend my air conditioning went out and I showed up on Monday morning without an appointment and Don made me feel as if he was expecting me. Eddie and Don always make you feel like you're the most important customer they have. They are upfront with you about what services are necessary and which services can wait.

    Peggy Grayton
    Canyon Country CA
    View Ratings

    • Cleanliness
    • Timeliness
    • Would Recommend
    • Customer Service
    • Estimate vs Cost
    • Overall Satisfaction
  • Eddie Jastrzebski, owner of German Hi Tech really did a great job on my very first visit. He answered all of my questions on the service of my 2005 745li and got the work done in a very quick turnaround. His service rates are very competitive and seems to be very honest and forth right. He has all of the diagnostic equipment required to interface with the computer chips in the car. I highly recommend his service. The dealer was going to charge me two and half times what Eddie charged me. He only did what was needed to be done and nothing more. You can't ask for more.

    Charles McDowel
    Valencia CA
    View Ratings

    • Cleanliness
    • Timeliness
    • Would Recommend
    • Customer Service
    • Estimate vs Cost
    • Overall Satisfaction